{"id":178,"date":"2026-06-04T13:00:09","date_gmt":"2026-06-04T11:00:09","guid":{"rendered":"https:\/\/svahovesekacky.eu\/reklamace-a-vraceni-zbozi\/"},"modified":"2026-06-04T22:20:30","modified_gmt":"2026-06-04T20:20:30","slug":"reklamace-a-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/svahovesekacky.eu\/en\/reklamace-a-vraceni-zbozi\/","title":{"rendered":"Complaints and Returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"178\" class=\"elementor elementor-178\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-global_menu_block elementor-section-stretch elementor-section-height-default elementor-section-height-default\" data-id=\"global_menu_block\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-global_menu_block_col\" data-id=\"global_menu_block_col\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-global_menu_block_template elementor-widget elementor-widget-template\" data-id=\"global_menu_block_template\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"165\" class=\"elementor elementor-165\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-menu_wrap elementor-section-boxed elementor-section-height-min-height elementor-section-items-middle elementor-section-height-default\" data-id=\"menu_wrap\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-22 elementor-top-column elementor-element elementor-element-menu_logo_col\" data-id=\"menu_logo_col\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-menu_logo elementor-widget elementor-widget-image\" data-id=\"menu_logo\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-300x300.png\" class=\"attachment-medium size-medium wp-image-159\" alt=\"Logo svahovesekacky.eu\" srcset=\"https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-300x300.png 300w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-1024x1024.png 1024w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-150x150.png 150w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-768x768.png 768w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-600x600.png 600w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-100x100.png 100w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky.png 1254w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-55 elementor-top-column elementor-element elementor-element-menu_nav_col\" data-id=\"menu_nav_col\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-menu_nav elementor-nav-menu__align-center elementor-nav-menu--dropdown-mobile elementor-nav-menu--stretch elementor-nav-menu--toggle elementor-nav-menu--burger elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"menu_nav\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;full_width&quot;:&quot;stretch&quot;,&quot;toggle&quot;:&quot;burger&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-grow\">\n\t\t\t\t<ul id=\"menu-1-menu_nav\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-160\"><a href=\"https:\/\/svahovesekacky.eu\/en\/\" class=\"elementor-item\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-161\"><a href=\"https:\/\/svahovesekacky.eu\/en\/nase-sekacky\/\" class=\"elementor-item\">Our Mowers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-162\"><a href=\"https:\/\/svahovesekacky.eu\/en\/shop\/\" class=\"elementor-item\">Shop<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-163\"><a href=\"https:\/\/svahovesekacky.eu\/en\/o-nas\/\" class=\"elementor-item\">About Us<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-258\"><a href=\"https:\/\/svahovesekacky.eu\/en\/motory-loncin\/\" class=\"elementor-item\">Motory Loncin<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-194\"><a href=\"https:\/\/svahovesekacky.eu\/en\/kontakt\/\" class=\"elementor-item\">Contact<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-164\"><a href=\"https:\/\/svahovesekacky.eu\/en\/basket\/\" class=\"elementor-item\">Basket<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewbox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-menu_nav\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-160\"><a href=\"https:\/\/svahovesekacky.eu\/en\/\" class=\"elementor-item\" tabindex=\"-1\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-161\"><a href=\"https:\/\/svahovesekacky.eu\/en\/nase-sekacky\/\" class=\"elementor-item\" tabindex=\"-1\">Our Mowers<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-162\"><a href=\"https:\/\/svahovesekacky.eu\/en\/shop\/\" class=\"elementor-item\" tabindex=\"-1\">Shop<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-163\"><a href=\"https:\/\/svahovesekacky.eu\/en\/o-nas\/\" class=\"elementor-item\" tabindex=\"-1\">About Us<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-258\"><a href=\"https:\/\/svahovesekacky.eu\/en\/motory-loncin\/\" class=\"elementor-item\" tabindex=\"-1\">Motory Loncin<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-194\"><a href=\"https:\/\/svahovesekacky.eu\/en\/kontakt\/\" class=\"elementor-item\" tabindex=\"-1\">Contact<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-164\"><a href=\"https:\/\/svahovesekacky.eu\/en\/basket\/\" class=\"elementor-item\" tabindex=\"-1\">Basket<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-23 elementor-top-column elementor-element elementor-element-menu_action_col\" data-id=\"menu_action_col\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-menu_button elementor-align-right elementor-widget elementor-widget-button\" data-id=\"menu_button\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/shop\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Choose a Mower<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-menu_language_switcher elementor-widget elementor-widget-shortcode\" data-id=\"menu_language_switcher\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav class=\"svah-lang-flags\" aria-label=\"P\u0159epnut\u00ed jazyka\" data-no-translation><a class=\"\" href=\"https:\/\/svahovesekacky.eu\/wp-json\/wp\/v2\/pages\/178\" aria-label=\"\u010ce\u0161tina\" data-no-translation><img decoding=\"async\" src=\"https:\/\/svahovesekacky.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/cs_CZ.svg\" alt=\"CZ\"><\/a><a class=\"is-active\" href=\"https:\/\/svahovesekacky.eu\/en\/wp-json\/wp\/v2\/pages\/178\" aria-label=\"English\" data-no-translation><img decoding=\"async\" src=\"https:\/\/svahovesekacky.eu\/wp-content\/plugins\/translatepress-multilingual\/assets\/flags\/4x3\/en_US.svg\" alt=\"EN\"><\/a><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-returns_hero e-flex e-con-boxed e-con e-parent\" data-id=\"returns_hero\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-returns_label elementor-widget elementor-widget-heading\" data-id=\"returns_label\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Svahovesekacky.eu<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-returns_title elementor-widget elementor-widget-heading\" data-id=\"returns_title\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaints and Returns<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-returns_subtitle elementor-widget elementor-widget-text-editor\" data-id=\"returns_subtitle\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Rules for withdrawal from contract, returns and complaints.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-returns_notice e-flex e-con-boxed e-con e-parent\" data-id=\"returns_notice\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-returns_notice_text elementor-widget elementor-widget-text-editor\" data-id=\"returns_notice_text\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>In brief:<\/strong> When buying online, a consumer has the right to return goods within 14 days without giving a reason. Purchases made using a company ID, by an s.r.o. or another company do not have this statutory 14-day right.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-returns_body_section e-flex e-con-boxed e-con e-parent\" data-id=\"returns_body_section\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-returns_body elementor-widget elementor-widget-text-editor\" data-id=\"returns_body\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Complaints and Returns<\/h2>\n<p>This document regulates the procedure for withdrawal from contract, returning goods and complaints about goods purchased in the online store <strong>svahovesekacky.eu<\/strong>.<\/p>\n<h3>1. Seller<\/h3>\n<p>The seller is <strong>Zlat\u00e1 Morava s.r.o.<\/strong>, with its registered office at Lidick\u00e1 700\/19, Veve\u0159\u00ed, 602 00 Brno, ID No.: 21180385, VAT ID: CZ21180385, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, File 137773.<\/p>\n<p>Contact for withdrawal from contract, returns and complaints: e-mail <strong>info.zlatamorava@gmail.com<\/strong>, telefon <strong>+420 724 250 063<\/strong> nebo <strong>+420 725 046 371<\/strong>.<\/p>\n<h3>2. Consumer Returns Within 14 Days<\/h3>\n<p>2.1. A buyer who is a consumer has the right, when buying goods through the online store, to withdraw from the purchase contract without giving a reason within 14 days from receiving the goods.<\/p>\n<p>2.2. If one order contains several types of goods or several deliveries, the 14-day period runs from receipt of the last delivery of goods.<\/p>\n<p>2.3. To meet the deadline, it is sufficient for the consumer to send the withdrawal notice before the 14-day period expires.<\/p>\n<p>2.4. Withdrawal from the contract may be sent by e-mail to <strong>info.zlatamorava@gmail.com<\/strong> or in writing to the seller's registered office address.<\/p>\n<p>2.5. After withdrawal, the consumer must send or hand over the goods to the seller without undue delay, no later than 14 days from withdrawal.<\/p>\n<p>2.6. The consumer bears the direct costs of returning goods to the seller. For bulky goods, such as slope mowers, individual transport arrangements may be necessary because the goods may not be returnable by ordinary post.<\/p>\n<p>2.7. The consumer is liable only for any reduction in the value of goods caused by handling them in a way other than necessary to become familiar with their nature, properties and functionality.<\/p>\n<h3>3. When the 14-Day Withdrawal Right Does Not Apply<\/h3>\n<p>3.1. The consumer's right to withdraw within 14 days does not apply in cases specified by the Civil Code.<\/p>\n<p>3.2. Typically, withdrawal is not possible especially from a contract for delivery of goods made or modified according to the consumer's wishes or for their person, goods that deteriorate quickly, goods that have been irreversibly mixed with other goods after delivery, or sealed goods that the consumer removed from the packaging and cannot be returned for hygiene reasons.<\/p>\n<h3>4. Refunds After Consumer Withdrawal<\/h3>\n<p>4.1. The seller refunds the consumer funds received under the contract within 14 days from withdrawal.<\/p>\n<p>4.2. The seller is not obliged to refund before the consumer returns the goods or proves that the goods were sent to the seller.<\/p>\n<p>4.3. Funds will be refunded using the same method by which the seller received them, unless the seller and consumer agree otherwise and no additional costs arise for the consumer.<\/p>\n<p>4.4. If the consumer chose a delivery method other than the cheapest offered by the seller, the seller refunds delivery costs only in the amount corresponding to the cheapest offered delivery method.<\/p>\n<h3>5. Purchases by Companies, s.r.o. and Entrepreneurs<\/h3>\n<p>5.1. The right to withdraw from a contract within 14 days without giving a reason is a statutory consumer right. It does not apply to a buyer acting in the course of business or independent professional activity when ordering.<\/p>\n<p>5.2. If goods are ordered using a company ID, for a limited liability company, another legal entity, municipality, organisation or entrepreneur, the buyer does not acquire a statutory right to return goods within 14 days without giving a reason.<\/p>\n<p>5.3. Return of goods purchased by a company is possible only by individual agreement with the seller. The seller is not obliged to accept such a return unless expressly agreed with the buyer.<\/p>\n<p>5.4. This does not affect the buyer's rights from defective performance if the goods are defective.<\/p>\n<h3>6. Consumer Complaints About Goods<\/h3>\n<p>6.1. The seller is liable to the consumer that the goods are free from defects upon receipt and conform to the purchase contract.<\/p>\n<p>6.2. The consumer may exercise rights from a defect that appears in the goods within 12 months of receipt.<\/p>\n<p>6.3. If a defect appears within one year of receipt, the goods are deemed to have been defective upon receipt unless the nature of the item or defect excludes this.<\/p>\n<p>6.4. A consumer complaint will be handled without undue delay, no later than 30 days from its submission unless the seller and consumer agree on a longer period.<\/p>\n<p>6.5. The seller informs the consumer about the handling of the complaint. If the complaint is not handled within the statutory period or an agreed longer period, the consumer may have the right to withdraw from the contract or request a reasonable discount under the law.<\/p>\n<h3>7. Jak reklamaci uplatnit<\/h3>\n<p>7.1. Reklamaci lze uplatnit e-mailem na adrese <strong>info.zlatamorava@gmail.com<\/strong>, by telephone at <strong>+420 724 250 063<\/strong> nebo <strong>+420 725 046 371<\/strong>, or in writing to the seller's registered office.<\/p>\n<p>7.2. When making a complaint, the buyer states their name, contact details, order number or proof of purchase, description of the defect and the requested method of handling the complaint.<\/p>\n<p>7.3. If necessary to assess the defect, the buyer hands over the goods to the seller or allows inspection. For slope mowers, it may be appropriate to agree an individual service procedure due to the nature of the goods.<\/p>\n<p>7.4. The seller issues the buyer a confirmation of complaint receipt and, after handling it, confirmation of how it was handled, if required by legal regulations.<\/p>\n<h3>8. What Is Not a Defect of Goods<\/h3>\n<p>8.1. Normal wear caused by ordinary use of goods, a defect caused by incorrect use, insufficient or unsuitable maintenance, mechanical damage, use contrary to the operating instructions or intervention by an unauthorised person is not considered a defect.<\/p>\n<p>8.2. For used or discounted goods, the seller is not liable for a defect for which a lower price was agreed, nor for wear corresponding to the degree of previous use if known to the buyer at the time of sale.<\/p>\n<h3>9. Sample Withdrawal Notice<\/h3>\n<p><strong>Recipient:<\/strong> Zlat\u00e1 Morava s.r.o., Lidick\u00e1 700\/19, Veve\u0159\u00ed, 602 00 Brno, e-mail: info.zlatamorava@gmail.com<\/p>\n<p>I hereby give notice that I withdraw from the contract for purchase of the following goods:<\/p>\n<p>Order number:<\/p>\n<p>Order date \/ receipt date:<\/p>\n<p>Consumer name and surname:<\/p>\n<p>Consumer address:<\/p>\n<p>Bank account number for refund, if the refund is to be made by bank transfer:<\/p>\n<p>Date:<\/p>\n<p>Consumer signature, if the form is sent in paper form:<\/p>\n<h3>10. Final Provisions<\/h3>\n<p>10.1. These rules supplement the terms and conditions of the svahovesekacky.eu online store.<\/p>\n<p>10.2. Matters not regulated by this document are governed by the Civil Code and Act No. 634\/1992 Coll., on Consumer Protection.<\/p>\n<p>10.3. These rules are effective from <strong>4. 6. 2026<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-global_footer_block elementor-section-stretch elementor-section-height-default elementor-section-height-default\" data-id=\"global_footer_block\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-global_footer_block_col\" data-id=\"global_footer_block_col\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-global_footer_block_template elementor-widget elementor-widget-template\" data-id=\"global_footer_block_template\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"170\" class=\"elementor elementor-170\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-footer_trust elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"footer_trust\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-footer_trust_1\" data-id=\"footer_trust_1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-footer_trust_1_icon elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"footer_trust_1_icon\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-shield-alt\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M466.5 83.7l-192-80a48.15 48.15 0 0 0-36.9 0l-192 80C27.7 91.1 16 108.6 16 128c0 198.5 114.5 335.7 221.5 380.3 11.8 4.9 25.1 4.9 36.9 0C360.1 472.6 496 349.3 496 128c0-19.4-11.7-36.9-29.5-44.3zM256.1 446.3l-.1-381 175.9 73.3c-3.3 151.4-82.1 261.1-175.8 307.7z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tChoose the Right Machine Safely\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe will recommend a suitable model based on the slope, vegetation and maintenance scope.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-footer_trust_2\" data-id=\"footer_trust_2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-footer_trust_2_icon elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"footer_trust_2_icon\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tools\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M501.1 395.7L384 278.6c-23.1-23.1-57.6-27.6-85.4-13.9L192 158.1V96L64 0 0 64l96 128h62.1l106.6 106.6c-13.6 27.8-9.2 62.3 13.9 85.4l117.1 117.1c14.6 14.6 38.2 14.6 52.7 0l52.7-52.7c14.5-14.6 14.5-38.2 0-52.7zM331.7 225c28.3 0 54.9 11 74.9 31l19.4 19.4c15.8-6.9 30.8-16.5 43.8-29.5 37.1-37.1 49.7-89.3 37.9-136.7-2.2-9-13.5-12.1-20.1-5.5l-74.4 74.4-67.9-11.3L334 98.9l74.4-74.4c6.6-6.6 3.4-17.9-5.7-20.2-47.4-11.7-99.6.9-136.6 37.9-28.5 28.5-41.9 66.1-41.2 103.6l82.1 82.1c8.1-1.9 16.5-2.9 24.7-2.9zm-103.9 82l-56.7-56.7L18.7 402.8c-25 25-25 65.5 0 90.5s65.5 25 90.5 0l123.6-123.6c-7.6-19.9-9.9-41.6-5-62.7zM64 472c-13.2 0-24-10.8-24-24 0-13.3 10.7-24 24-24s24 10.7 24 24c0 13.2-10.7 24-24 24z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tService Support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe offer technical advice, service and consumables for the mowers.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-footer_trust_3\" data-id=\"footer_trust_3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-footer_trust_3_icon elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"footer_trust_3_icon\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-box-open\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M425.7 256c-16.9 0-32.8-9-41.4-23.4L320 126l-64.2 106.6c-8.7 14.5-24.6 23.5-41.5 23.5-4.5 0-9-.6-13.3-1.9L64 215v178c0 14.7 10 27.5 24.2 31l216.2 54.1c10.2 2.5 20.9 2.5 31 0L551.8 424c14.2-3.6 24.2-16.4 24.2-31V215l-137 39.1c-4.3 1.3-8.8 1.9-13.3 1.9zm212.6-112.2L586.8 41c-3.1-6.2-9.8-9.8-16.7-8.9L320 64l91.7 152.1c3.8 6.3 11.4 9.3 18.5 7.3l197.9-56.5c9.9-2.9 14.7-13.9 10.2-23.1zM53.2 41L1.7 143.8c-4.6 9.2.3 20.2 10.1 23l197.9 56.5c7.1 2 14.7-1 18.5-7.3L320 64 69.8 32.1c-6.9-.8-13.5 2.7-16.6 8.9z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSpare Parts\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tParts availability and simple maintenance are essential for long-term operation.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-footer_main elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"footer_main\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-28 elementor-top-column elementor-element elementor-element-footer_brand\" data-id=\"footer_brand\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-footer_logo elementor-widget elementor-widget-image\" data-id=\"footer_logo\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-300x300.png\" class=\"attachment-medium size-medium wp-image-159\" alt=\"Logo svahovesekacky.eu\" srcset=\"https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-300x300.png 300w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-1024x1024.png 1024w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-150x150.png 150w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-768x768.png 768w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-600x600.png 600w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky-100x100.png 100w, https:\/\/svahovesekacky.eu\/wp-content\/uploads\/2026\/06\/logo-svahovesekacky.png 1254w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-footer_brand_text elementor-widget elementor-widget-text-editor\" data-id=\"footer_brand_text\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tRemote-controlled slope mowers for safe mowing of steep slopes, embankments, ditches and hard-to-reach areas.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-22 elementor-top-column elementor-element elementor-element-footer_links\" data-id=\"footer_links\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-footer_links_h elementor-widget elementor-widget-heading\" data-id=\"footer_links_h\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Navigation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-footer_links_list elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"footer_links_list\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/nase-sekacky\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Our Mowers<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/shop\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Shop<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/o-nas\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/basket\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Basket<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/en\/kontakt\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span 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Stru\u010dn\u011b: Spot\u0159ebitel m\u00e1 p\u0159i online n\u00e1kupu pr\u00e1vo vr\u00e1tit zbo\u017e\u00ed do 14 dn\u016f bez uveden\u00ed d\u016fvodu. N\u00e1kup na I\u010cO, s.r.o. nebo jinou firmu toto z\u00e1konn\u00e9 14denn\u00ed pr\u00e1vo nem\u00e1. 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